Frequently Asked Questions

Booking & Cancellation

Learn about our flexible cancellation policy, payment options, and how to book direct for the best price. We accept credit cards, cash (USD & PEN), and online payments.

Services & Facilities

All stays include free breakfast, high-speed WiFi, security lockers, and access to our bar, communal kitchen, and specialty coffee shop. We also offer laundry service and airport transfers.

Travel Tips for Cusco

Cusco is at 3,400m altitude — drink plenty of water and try coca tea. The city is very safe for travelers and easy to explore on foot. Our team can help arrange Machu Picchu tickets, Rainbow Mountain tours, and more.